Cultural Competencies and Healthcare Disparities (On Demand)

Cathie Collier

RDH, B. Ed, MS
Last Update: May 22, 2024

This service is one of several available course addons and can be added to most course offerings during the checkout process.

Instructor: Cathie Collier RDH, B.Ed , MS

Course Objective:

Upon course completion participants will:

  • Acknowledge cues, which are often critical in healthcare decisions and impact treatment and care of patients.
  • Recognize the role of values and culture related to oral/ systemic healthcare.
  • Discuss the benefits of providing culturally and verbally appropriate treatment planning to build patient trust, communication and improve treatment acceptance.
  • Implement practice management strategies that promote an inclusive workplace. 

Course Description:

Cultural awareness is a key component in building trust and relationships among team members and patients. The Dental healthcare worker has an obligation to understand and identify circumstances and conditions that can create barriers among peers, coworkers, and limit patient’s from seeking proper treatment and commitment to care.

This presentation focuses on identifying behaviors, bias and attitudes that create can create an inclusive work environment and considers critical components that set the tone for patients’ acceptance of care.

A Healthy Education is a ADA CCRP recognized provider

Fees and Services:

Onsite Training:

  • $25/participant
  • This 1-hour course can be added to any Onsite Training
  • 1 CE credit provided

On Demand Video Training:

  • $35.00/participant 
  • 1-hour session
  • 1 CE credit provided

About Your Instructor:

Cathie Collier, RDH, MS, received her bachelor’s degree in dental Hygiene Education from the Fones School at the University of Bridgeport, where she later served as DH Clinical Coordinator. Her recent accomplishment earned her a master’s degree in health and Healing.  Cathie is a national lecturer and frequently lectures on topics such as OSHA, HIPAA, Medical Emergencies and CPR.

Refund and Cancellation Policy:

Payment is due prior to or on the day of the course Checks or credit cards are accepted. Offices must provide 24-hour notice if cancellation is necessary. If rescheduling is not an option or can’t be arranged within a reasonable time agreed upon by the office and A Healthy Education, a refund will be provided for offices that have paid in advance. On Demand Videos: No Refund.

Skip to content